Frequently Asked Questions
Ordering & Purchasing
How do I purchase artwork?
Simply browse our gallery, select the piece you love, and add it to your cart. You can complete your purchase securely through our online checkout.
Do you accept custom orders or commissions?
Yes! I'm happy to discuss custom pieces. Please contact me with your ideas, preferred size, and color palette, and we can work together to create something special for you.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods through our secure checkout system.
Shipping & Delivery
How long will it take to receive my order?
Most pieces ship within 3-5 business days. Shipping time varies by location, typically 5-7 business days for domestic orders. You'll receive tracking information once your order ships.
Do you ship internationally?
Please contact us for international shipping inquiries. We're happy to arrange international delivery for most pieces.
How is artwork packaged for shipping?
Each piece is carefully wrapped and packaged to ensure it arrives safely. Fragile glass pieces receive extra protective packaging.
Product Care & Information
How do I care for my fused glass artwork?
Clean gently with a soft, damp cloth. Avoid harsh chemicals or abrasive materials. Display away from extreme temperature changes.
How do I care for cyanotype prints?
Display cyanotypes away from direct sunlight to preserve their vibrant blue color. Frame under UV-protective glass for long-term preservation.
Are the pieces ready to hang or display?
Most pieces come ready to display. Specific hanging or display instructions are included with each piece when applicable.
Returns & Exchanges
What is your return policy?
If you're not completely satisfied with your purchase, please contact us within 7 days of receiving your order. Items must be returned in original condition.
What if my item arrives damaged?
Please contact us immediately with photos of the damage. We'll work with you to resolve the issue promptly.
About the Artwork
Are these pieces original artwork?
Yes! Each piece is handcrafted by artist Marianne Meese. While some designs may be repeated, the handmade nature means each piece has unique characteristics.
Can I see the artwork in person before purchasing?
Please contact us to arrange a viewing if you're local to our area.
Still Have Questions?
Don't see your question answered here? Feel free to contact us - we're happy to help!